How can we help?

Log in and open My orders. Each order shows its current status and, once the seller ships it, the tracking details they add.

If you checked out as a guest, use the link in your order confirmation or contact us with your order number.

It depends on how far the parcel travels: within the seller's state is cheapest and quickest, then the same region (for example Lagos to Ibadan), then the rest of Nigeria. Standard delivery usually takes 1 to 5 working days and Express 1 to 3.

Every product page shows the price and arrival dates for your state, and checkout shows the exact fee before you pay.

Standard delivery is free on orders over ₦50,000.

You can return most items within 7 days of delivery if they're unused, in their original condition and packaging, with all accessories and tags.

For hygiene and safety reasons, some items can't be returned once opened, including underwear, opened beauty and personal-care products, and food and groceries, unless they arrived damaged or wrong.

Flash-sale prices are applied automatically in your cart while the timer runs and deals last (limits per order may apply).

For a coupon, copy the code and enter it in the promo-code box at checkout.

YourDealsPlug is a marketplace: each seller packs and ships their own items. If your cart had items from two sellers, you'll get two deliveries, and each one is tracked separately in My orders.

Once the seller receives and checks the item, we refund you to your original payment method. Your bank may take a few working days to show it.