Free standard delivery on orders over ₦50,000Delivery info
Placing orders, order status and tracking deliveries.
Log in and open My orders. Each order shows its current status and, once the seller ships it, the tracking details they add.
If you checked out as a guest, use the link in your order confirmation or contact us with your order number.
YourDealsPlug is a marketplace: each seller packs and ships their own items. If your cart had items from two sellers, you'll get two deliveries, and each one is tracked separately in My orders.
Contact us as soon as possible with your order number. If the seller hasn't shipped yet, we can usually cancel or change it. Once it's shipped, you can return it after delivery instead.
Sorry about that. Open the order in My orders and choose Report a problem, or contact us within 48 hours of delivery with photos. We'll sort out a replacement or refund with the seller.
Our team is available Monday to Saturday, 8am to 8pm (WAT) and replies within one working day.